Q: Why am I limited to buying a maximum of 10 oz at a time? A: We ship USPS First Class in order to keep our low shipping price. An order larger than 10 oz would require more expensive shipping which we currently are not utilizing because the purpose of our store is to provide only small quantities of chemicals for composition testing.
Q: How long does an order take to ship and arrive? A: Orders are generally processed within 24 hours. Packages are shipping using USPS First Class. You will receive a tracking number by email after your order is processed which will allow you to see the status of your package.
Q: Who are you? A: I am Jake, also known as "untitled" on pyrotechnic forums. I live in Pennsylvania and operate this business out of my home.
Q: What makes your store unique? A: We are unique because we specialize in small quantity orders. We allow the customer to buy specific amounts of each chemical needed to test compositions.
Q: How can I contact you? A: Email us at firstname.lastname@example.org with any questions or concerns.